San Mateo Part-time Role:Part Time Customer Service
San Mateo Role Highlights
Job Title: Part Time Customer Service Representative (Gig/Contract) Company: Costco Based in: San Mateo, CA (a key business district) Status: New San Mateo listing (actively interviewing). Required Experience: Entry-Level.
Compensation: $19-$23/Hour (approx. $25.4k/Year) Benefits: Benefits may be available based on employment type. Project-based work with clear objectives.
Day-to-Day
This role centers on your professional skills within the Retail Customer Service space in San Mateo.
- This San Mateo-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Costco team in San Mateo, CA is growing.
- Benefit from working in San Mateo, a key hub for the Retail Customer Service industry.
Part Time Customer Service Representative
About Costco
We operate over 800 membership warehouses globally, focusing on delivering exceptional value and service to our members. Our business model relies on promoting from within to fill leadership tracks. When you embark on a career in part time customer service representative with Costco, you are joining you are joining a team where hourly associates frequently advance to supervisor and management roles within two years.
Job Summary
Join our team in a part time role designed for flexible scheduling around school or a second job, averaging 24 hours per week. Start your journey with us today and watch your internal promotion opportunities grow. You will serve as Part-Time, delivering the signature Internal Promotion Focused that sets Costco apart in the retail customer service.
Comprehensive Responsibilities
- Membership Processing: Process 120 member accounts hourly using AS400 terminals.
- Refund Management: Resolve 45 member return requests daily via POS systems.
- Inquiry Handling: Answer 60 incoming phone inquiries per shift accurately.
- Upgrade Sales: Achieve 15 executive membership upgrades weekly per target.
Industry-Leading Benefits & Salary
We invest in our part time staff with robust perks.
- Salary: $18.50–$24.00 per hour
- Health Coverage: Medical and dental insurance for qualifying part time hours.
- Retirement Plan: 401k matching contributions starting on day one.
- Free Membership: Complimentary annual warehouse membership plus bonus cards.
Requirements & Qualifications
- High school diploma or equivalent qualification required.
- Minimum six months of face to face retail experience.
- Ability to stand for four consecutive working hours.
- Passing score on basic math and typing assessments.
Frequently Asked Questions
How much does the Customer Service position pay at Costco?
This role offers a pay range of $19 - $23. Actual compensation may vary based on experience, shift, and location within San Mateo.
Where is this Customer Service job located?
This position is based in San Mateo, CA. Costco has facilities throughout the region, but this specific opening is in San Mateo.
Do I need prior experience to apply for this Customer Service job?
No prior experience is required. Costco provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Customer Service role?
Part-time positions at Costco generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
What benefits does Costco offer for this position?
Costco provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
What does a typical day look like as a Customer Service?
A typical shift involves receiving, picking, packing, and sorting customer orders in Costco's San Mateo facility. You'll work with a team to meet daily fulfillment targets while following safety protocols.
